Paul Bevan, Navigator, Research Director: IT Infrastructure at Bloor Research, provides some great insights into the state of the AIOPS market, and its place in the overall Ops landscape, covering cloud, observability and Digital Operations Management along the way.
Paul has had a 40-year career in industry that started in logistics with a variety of operational management roles. For the last 33 years he has worked in the IT industry, mostly in sales and marketing, covering everything from mainframes to personal computers, development tools to specific industry applications, IT services and outsourcing. In the last few years, he has been a keen commentator and analyst of the data centre and cloud world. He is also a non-executive director in an NHS Clinical Commissioning Group.Paul has a deep knowledge and understanding about the IT services market and is particularly interested in the impact of Cloud, Software Defined infrastructure, OpenStack, the Open Compute Project and new data centre models on both business users and IT vendors. His mix of business and IT experience, allied to a passionate belief in customer focus and “grown-up” marketing, has given him a particular capability in understanding and articulating the business benefits of technology. This enables him to advise businesses on the impact and benefits of particular technologies and services, and to help IT vendors position and promote their offerings more effectively.