PRESENTATION

How to get started with AIOPS

Pierre Aeschlimann, Principal Strategist, Digital Transformation and Value Realization, Ivanti, talks through the AIOPS fundamentals, emphasising the importance of discovery and dependency mapping (DDM), configuring the data sources, discovering the ITSM pain points and opportunities and the use of agile processes to implement solutions.

Pierre Aeschlimann

Ivanti

With over 20 years of Enterprise Service Management experience, Pierre focuses on Ivanti's service management, end point management and security portfolio. He works with product management, partners and customers to create innovative solutions that enable and accelerate digital transformation. Prior to Ivanti, Pierre held various international, strategic roles at ServiceNow, BMC, Stratavia/HP, CA and AT&T.